Quantum IUL Process FAQs

How do I access Quantum?

• Quantum is written through the Navigator platform which can be accessed through the HQ waffle menu in upper-left hand corner.

Why do I see “Product Invalid” in Navigator when trying to write?

• Agents will need to confirm that their F&G personal production number is listed within their Navigator User Profile settings, instead of any DBA or alternate writing numbers.
• Agents may need to confirm the writing state appointment is on file with F&G

Do I need to subscribe to any software to write Quantum?

• No.

Do I need to purchase specific leads for Quantum?

• No.

What is the difference between the simplified and advanced path?

• The simplified path is your basic solve for death benefit or maximum cash value and/or income with preset index allocations. The advanced path allows the agent to manipulate the death benefit more and customize the index allocation.

Why was my application referred to UW?

• Quantum applications will be referred to UW if the client’s answer in the application does not match information that comes back through instant UW checks with MVR, Milliman, Lexis-Nexis, the client has MIB codes that require further investigation, etc.

What is the RUW timeline?

• Decisions for RUW Quantum apps will be made within 24-48hrs. Agents will need to verify that there aren't any pending requirements in their Sales Link portal, or via email notice.

How do I adjust indexing options?

• By taking the Advanced Path and adjusting in the tab labeled “Index Options”. The Simplified path auto designated the indices to be 50/50 S&P + Barclays (Allocations must equal 100%)

How do I illustrate/ where do I add lump-sum dump-in options?

• Lump sum dump-ins cannot be illustrated with Quantum at this time. Once a Quantum policy is inforce, clients are able to add additional funds, such as a lump sum dump-in. There are limits on how much additional funds can be added based off of MEC guidelines.

How can I adjust the billing date for Quantum after an offer is made?

•  After an offer is made, the PAC form will be completed which will present 2 options unless the “Save Age” option is requested. Option 1-draft on approval and Option 2- draft on a specific date. If option 2 is not presented, that means Save Age was requested during the application journey.

I only see draft on approval as option listed, can I select a future draft date?

• This means “Save Age” was requested during the application journey so only “draft on approval is available.” Save age policies require specific dating conventions so if the policyholder is interested in changing their billing/draft date after the policy is issued, they may contact F&G PHS center to discuss - 888.513.8797. There are specific criteria that have to be met to change the date.

Can I make changes to the policy values once the app is submitted?

• If by “policy values”, it is meant premium or face amounts, yes however, there may be restrictions.
• InstaApproval offer page- may make changes according to original illustration solves used which may include increasing face amount.
• Once a policy is approved/accepted/issued, reissues that require underwriting review will not be eligible (i.e. increase face amount). Reissue requests to re-date, reduce face amount, change planned premium will be allowed within 60 days of issue.

How do I find Quantum illustrations in Sales Link? / Why can’t I illustrate this in Sales Link?

• Currently, Quantum is exclusively written though the Navigator platform.

What does the policy being a MEC mean?

• A MEC (Modified Endowment Contract) in an IUL (Indexed Universal Life) insurance policy occurs when premium payments exceed IRS limits, causing the policy to lose some tax advantages.
• If a policy becomes a MEC, any withdrawals or loans taken from the policy may be subject to income tax, and a 10% penalty could apply if you're under age 59¹⁄₂.
• The F&G Sales team can help with any specific MEC related questions or exceptions by emailing Life.Sales@fglife.com.

Can I illustrate annual payments?

• No. At this time the software does not have the capability for Annual Premium illustration. This frequency of premium payment can be changed, post-issue, through the client portal.

Can I submit a risk assessment for Quantum?

• We strongly encourage the use of Risk Assessments for Quantum. You may email your risk assessment to RiskAssessment@fglife.com.

How do I add notes for UW review?

• Due to the instant-decision nature of this product, there is no space to add notes for UW review.

Is CHIME BANK an acceptable form of payment?

• No, clients will need to use an alternate bank for Quantum premium payments.

When can I expect to see my Quantum case on FG Sales Link?

• Quantum cases should appear in your SalesLink within a few hours of submission. If you are not seeing your Quantum policy details in Sales Link within the same business day, please reach out to F&G Sales Team.