Client Not Receiving Application to Sign/Start

This is likely a client identification issue caused by incorrect information entered. The most common causes of signing problems are incorrect personal details on the application (such as SSN or Zip Code) or the client not scrolling all the way down after signing to click the 'Complete' button at the bottom of the page.

Additionally, verify that the client's email and phone number are correct and able to receive messages, as emails may go to spam or other inboxes.