Update Licensing Info

You are able to view all your carrier writing numbers to ensure all active writing numbers are present in HQ. (screenshots provided at end of this article) You can see all contracted carriers on this page. If any carrier licenses are missing or additions/updates are needed, you can submit a JotForm through HQ's top left corner 9-box grid, 'Report HQ Issue', and mark 'Update Licensing Info' with the necessary licensing details.

To view all your current carrier writing numbers, click on your Profile icon in the top right corner in HQ, then select 'My Profile' as shown in the attachment below. You can then click on the 'Licensing' tab to view all your active carrier writing numbers you are currently contracted with. You can also add a new writing number from this page.

To add a state license to your availability in HQ/Navigator, first ensure that your state license number has been successfully added to your SureLC account. If you need assistance with becoming licensed in a new state, your agency or upline can help guide you through the process.

HQ automatically syncs licensing information from SureLC overnight. Once the sync is complete, your state license will be reflected in your account, updating your availability across all licensed states to quote in Navigator.