Prior to submitting the application to Underwriting, you have the ability to review and edit the
application and make edits. Once an offer has been extended, information cannot be edited. If there
is an error on the application, please contact SBLI at nav.support@quility.com or chat the helpdesk
in Navigator.
If inaccurate information is provided for the client’s name, Date of Birth, or Social Security
number, the client may be requested to cancel their original submission/policy and redo the process.
If the error is a change of beneficiary, change in address or a change in payment method, please
contact SBLI once the policy is active at Quility@sbli.com, 1-855-642-0023. Clients may also make the change themselves via the self-service portal, https://www.sbliagent.com.
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