Trevor McDonald

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Recent activity by Trevor McDonald Recent activity Votes
  • Update Electronic Documents (EFT, E&O, AML)

    How do I update my EFT (Electronic Funds Transfer), E&O (Errors and Omissions), AML (Anti-Money Laundering information? Click on the Personal Update form: Personal Information Update (jotform.com)....

  • iPipeline Access

    You are able to access iPipeline through your HQ account, similar to accessing Navigator or submitting a support ticket (Top Left 9-Box Grid in HQ). The screenshot below shows the different options...

  • SBLI EasyTrak Details

    You are able to find all SBLI related information in HQ using the following link- https://b2b-hq.quility.com/page/sbli.There is also a full breakdown of the SBLI EasyTrak product only in Navigator ...

  • How can agents leverage Pathfinder knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge.Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Center ...

  • Funnel: Message Templates & Bulk Messaging

    Template BasicsWhat are Message Templates? Message Templates are pre-written text messages that allow agents to communicate with leads quickly and consistently. Using templates saves time, reduces ...

  • Foresters

    You are able to view all Foresters carrier information through HQ using the following link- https://b2b-hq.quility.com/page/foresters.All related documents are available there and the carrier 'Agen...

  • UHL QSFC Details

    You are able to find all United Home Life related information in HQ using the following link- https://b2b-hq.quility.com/page/united-home-life.There is also a full breakdown of the UHL Quility Secu...

  • How does Pathfinder work?

    Upload a PDF illustration, and Pathfinder does the rest! It reads the document, extracts key data, and builds a side-by-side visual comparison to demonstrate how your proposed plan (IUL, Whole Life...

  • How to Start a Workflow in Funnel

    From the Dashboard, selected as many leads as you want to start:Then hit the "Workflow" button at the bottom of the page:Then, select the lead type corresponding to the leads you selected:You can v...

  • Application Declined in Navigator

    AmAm Declined- For underwriting/declined support related to our Quility Secure Future Preferred, use HQ by visiting https://b2b-hq.quility.com/page/american-amicable or if declined, email FCRArepor...